There’s an opportunity for everyone in our vibrant team. Whether you’re in the clinic or in the office, there’s a place for you to work with Gastroenterology Consultants, PA - leaders in the field of Gastroenterology.
For more than twenty-nine years Gastroenterology Consultants, PA have served patients and the medical community in combating all gastrointestinal related problems and disorders. We want the most qualified people to be part of our team of dedicated medical and front office staff. Join us and help in serving people to a healthier and happier life style.
To apply to one of our open positions please email Cherie Meyer at This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. and attach your resume and cover letter. Someone from our human resources or administration will contact you to set-up an interview.
OPEN POSITIONS:
Physician Assistant for Gastroenterologist
Job Summary
Physician Assistant opportunity with busy, well established gastroenterologist in Clear Lake area. Main responsibility will be to assist seeing patients in the clinic setting. Competitive salary and benefits package offered.
Experience
- Physician Assistant with two to five years experience preferred
- But will train suitable new or recent graduate
Minimum Qualifications
- Graduate of accredited Physician Assistant program
- Current Texas License issued by the Texas Physician Assistant Board
- Candidate must be professional, personable, highly motivated, and willing to assist with expanding practice
Medical Assistant/ Licensed Vocational Nurse (LVN)
Job Summary
We are looking for experienced, friendly, and medically minded people to join our team. Work side-by-side with our physicians and help patients by providing information, services, and assistance.
Skills/Qualifications
Ability to Multi-Task, Good Verbal Communication, Ability to Work in a Fast Pace Environment, Computer Savvy, knowledge of Gastroenterology Field and Gastrointestinal Disorders, and Transportation to drive to multiple office locations if needed.
Front Office Coordinator
Reports To: Office Manager
Department: Business
SUMMARY:
Planning and coordinating the daily activities of the front office staff ensuring proper coverage at all times. Ensure compliance with HIPAA/OSHA standards. Identify problems and make recommendations for resolutions. Exhibit values of integrity and compassion.
DUTIES & RESPONSIBILITIES:
1. Leadership:
a. Supervise front office staff and give direction.
b. Assist in hiring, training, and reviewing performance of staff.
c. Ensure adherence to departmental policies and procedures, including patient privacy.
d. Resolve complex patient complaints, and answer questions regarding policies and procedures.
e. Ensure services are in compliance with professional standards, state and federal regulatory requirements.
2. Obtains current patient information from established and new patients:
a. Notes patient arrival in Practice Management System and Electronic Health Record.
b. Accurately enters/updates patient information in Practice Management system and Electronic Health Record.
c. Assists patients with completion of paperwork when necessary.
d. Scans all necessary documents into Electronic Health Record
e. Identifies payer source, verifies insurance eligibility, financial status, and assigns correct pay type.
f. Obtain authorizations for office visit, radiology, and outpatient services.
3. Accurately pre-screens medical records:
a. Prints schedules for upcoming appointments.
b. Verifies insurance eligibility and authorizations for dates of service have been obtained.
c. Reviews Practice Management System for needed demographics and consent forms.
d. Attaches needed updated demographics and consent forms to schedule.
4. Schedules appointments:
a. Identifies patients by date of birth and name in computer system.
b. Creates new account if patient not in the system.
c. Schedules and re-schedules appointments as needed.
d. Schedules and re-schedules outpatient procedures as needed.
e. Calls No Show appointments to reschedule, makes appropriate notations in Electronic Health Record and Practice Management System.
f. Performs prescreening process for add-on appointments.
5. Protects/observes patient confidentiality per policies and procedures.
6. Scans information into Electronic Health Record:
a. Categorizes, dates, and labels loose medical documents.
b. Scans loose medical documents per protocol.
c. Accurately imports registration documents into patient’s electronic health record.
7. Demonstrates the ability to collect office charges and accurately manage cash drawer:
a. Reviews all superbills for accurate billing (procedure code, diagnosis and physician signature)
b. Collects any deductibles, coinsurances and/or copays due for specialist services.
c. Accurately reconciles charges for the day and correctly prepares daily batch deposits, reports, and superbills for the Billing Department.
d. Prints schedules for upcoming appointments.
e. Reviews schedules for any outstanding balances and/or credits for patients.
f. Demonstrate competency in reviewing patient insurance benefits and calculate Out-of-pocket cost for outpatient services.
8. Routinely demonstrates superior customer service skills:
a. Answers telephone in a timely and polite manner, preferably within three rings.
b. Communicates with customers in a courteous, professional, cooperative, and mature manner.
c. Recognizes and responds appropriately to violent/abusive situations and emergencies.
d. Accurately takes messages and conveys information to recipient.
e. Transfers call / task to physicians and medical teams when medically indicated.
9. Marginal or Periodic Job Functions:
a. Performs related duties as required
b. Reads all announcements and relevant communications relating to job duties.
c. Successfully completes competency based training and testing on an annual basis.
d. Prioritizes and completes all work in an accurate, effective, and efficient manner.
e. Locks office and secures files containing money or confidential information when away for workstation.
f. Properly disposes of printed information, logs off computer when leaving workstation and keeps passwords confidential.
g. Participates in team meetings and supports philosophy of the Practice.
QUALIFICATIONS
- Education/Training Level
- High School Diploma or equivalent
- 3 + years Medical Office experience in a Supervisory position
- Communication Skills
- Bilingual preferred
- Ability to effectively interact with physicians, patients and other staff members.
- Translation for patient and provider as necessary.
- Demonstrated ability to work independently and as a team player.
- Tactfulness
- Technology Skills
- Basic computer skills required
- Demonstrates knowledge of proper, safe, efficient usage of current office equipment/software
NATURE OF WORK
- Job duties are routine in nature, but situations may vary occasionally; policy and procedure provide direction for solving non-routine situations. Employee is expected to consult management for any situation for which precedent does not exist.
- Job duties involve routine interaction with others, including providing assistance and limited direction. Contacts are generally, cordial and non-confrontational.
- May be required to perform the duties of other employees, including supervisors/managers, in their absence.
- May be required to perform duties and responsibilities not listed in this description, on a temporary or long-term basis.
WORKING CONDITIONS AND ENVIRONMENT
- Duties are performed in a generally comfortable environment.
- Ability to sit and stand for periods of time.
DISCLAIMER
The duties and responsibilities, qualifications, physical conditions and other statements contained herein represent the current general nature of the job described, and are subject to change at any time, with or without notice. This job description does not limit in any way the assignments that may be given to an employee in the job, and employees are expected to perform any and all duties assigned by their supervisor willingly and without reservation.
Patient Services Representative I (Scheduler)
Reports To: Office Manager
Department: Business
SUMMARY:
Position requires medical office knowledge and the ability to input data accurately into computer system. Must be detail oriented with good interpersonal and customer service skills. Assists/directs patients with questions and inquiries. Works under the daily supervision of the office manager.
DUTIES & RESPONSIBILITIES
1. Schedules appointments:
a. Answers incoming calls in a timely manner
b. Registers new patients into the computer system
c. Identifies patients by date of birth and name in computer system
d. Schedules and re-schedules appointments
e. Calls No Show appointments to reschedule, makes appropriate notations in Electronic Health Record and Practice Management System
f. Performs prescreening process for add-on appointments
g. Completes all electronic appointment request daily
h. Informs patients of payment policy and need for referral , when appropriate
i. Informs patients of outstanding patient balances
j. Provide patients with directions to the office locations
2. Routinely demonstrates superior customer service skills:
a. Answers telephone in a timely and polite manner, preferably within three rings.
b. Communicates with customers in a courteous, professional, cooperative, and mature manner.
c. Recognizes and responds appropriately to violent/abusive situations and emergencies.
d. Accurately takes messages and conveys information to recipient.
e. Transfers call / task to physicians and medical teams when medically indicated
3. Protects/observes patient confidentiality per policies and procedures.
4. Scans information into Electronic Health Record:
a. Categorizes, dates, and labels loose medical documents.
b. Scans loose medical documents per protocol.
c. Accurately imports registration documents into patient’s electronic health record.
5. Marginal or Periodic Job Functions:
a. Performs related duties as required
b. Reads all announcements and relevant communications relating to job duties.
c. Successfully completes competency based training and testing on an annual basis.
d. Prioritizes and completes all work in an accurate, effective, and efficient manner.
e. Locks office and secures files containing money or confidential information when away for workstation.
f. Properly disposes of printed information, logs off computer when leaving workstation and keeps passwords confidential.
g. Participates in team meetings and supports philosophy of the Practice.
QUALIFICATIONS
- Education/Training Level
- High School Diploma or equivalent
- 0-2 Years Medical Office experience preferred.
- Communication Skills
- Bilingual preferred
- Ability to effectively interact with physicians, patients and other staff members.
- Translation for patient and provider as necessary.
- Technology Skills
- Basic computer skills required
- Demonstrates knowledge of proper, safe, efficient usage of current office equipment/software
NATURE OF WORK
- Job duties are routine in nature, but situations may vary occasionally; policy and procedure provide direction for solving non-routine situations. Employee is expected to consult management for any situation for which precedent does not exist.
- Job duties involve routine interaction with others, including providing assistance and limited direction. Contacts are generally, cordial and non-confrontational.
- May be required to perform the duties of other employees in their absence.
- May be required to perform duties and responsibilities not listed in this description, on a temporary or long-term basis.
WORKING CONDITIONS AND ENVIRONMENT
- Duties are performed in a generally comfortable environment.
- Ability to sit and stand for periods of time.
DISCLAIMER
The duties and responsibilities, qualifications, physical conditions and other statements contained herein represent the current general nature of the job described, and are subject to change at any time, with or without notice. This job description does not limit in any way the assignments that may be given to an employee in the job, and employees are expected to perform any and all duties assigned by their supervisor willingly and without reservation.
** Please be prepared to show license/certification at time of Interview.
